Yes, you simply need to stop in the bank or give us a call, and we can reactivate them for you. There is a $2 per month charge for paper statements. NOTE: If you are a Rewards Checking customer, remember that this is one of the qualifiers.
How will I know when my electronic statements are ready?
We will notify you that your electronic statements are ready for viewing at the e-mail address you provide when you enroll.
What is the fee for electronic statements?
There is no fee to receive electronic statements!
How do I enroll in electronic statements?
Once you have logged in to your online banking,
- Click on Profile at the top of the screen.
- Scroll down to Electronic Statements and click Edit.
- You are allowed to enroll for electronic statements if you are listed as the first name on an account.
- Scroll to the account that you wish to enroll for electronic statements.
- Click on Checking, click on electronic statements terms and conditions and read the terms and conditions.
- Close out of the terms and conditions and you will be back on the electronic statement screen.
- Click on the box that you have read the terms and conditions and then click save.
How do I view previous statements?
You can view the past 18 months of statements by clicking Accounts and then Documents. Choose the account in the account drop down and enter the date range. Then click on submit.
Can I make a loan payment?
Yes. You can use the transfer option to move funds from your checking or savings account to make a regular, principal, interest, or escrow payment. If you make a regular loan payment, it will reduce your automatic payment amount.
What happens if I have scheduled a transfer that falls on a weekend or a holiday?
The transaction will occur on the next business day after the weekend or holiday.
What is the cut-off time to schedule an online transfer?
The cut-off time is 6:00 pm Central Standard Time (CST). Transfers scheduled after that time will be processed the following business day.
How do I set up or delete a recurring transfer?
Click on Transfer, complete each field and check the repeat box. You can choose the frequency of the transfer. If you would like to delete a scheduled transfer, please contact the bank.
How do I enroll in bill pay?
Once you have logged in to your online banking,
- Click on Pay Bills at the top of the screen.
- You will be asked to read and accept the terms and conditions.