Yes. A mobile deposit alert can be set up through online banking. After logging in to online banking, click on alerts, click on either checking or savings, click on set up new alert and choose the category and type of alert, then choose which account you would like to receive an alert for and then how you would like to be notified of the alert. You will receive an alert message the day after the mobile deposit posts to your account.
No. We will use what is called a substitute (or electronic) deposit slip to post the deposit to your account.
No. Cornerstone Bank Mobile Deposit feature is free.
Securely store your check for 14 days after the deposit has been credited to your account. After you have verified this, you are required to shred the check.
Yes. Our mobile app displays the per check limit and daily allowed limit before completing a deposit. Each check is considered a separate deposit. There is no limit to the number of checks you can deposit in a day. To request a higher limit, please contact your local Cornerstone Bank.
If you transmit your mobile deposit before 4:30 pm CST on any Business Day, we shall review and process your mobile deposit on that Business Day. If your deposit is in compliance with the mobile deposit terms and conditions and we accept the deposit, it will be credited to your account the same business day. If you transmit your mobile deposit after 4:30 pm CST on any Business Day, we shall review and process your mobile deposit on the next Business Day. If your deposit is in compliance with the mobile deposit terms and conditions and we accept the deposit, it will be credited to your account the next business day.
There are certain conditions in the process of making a mobile deposit that may result in an error message. You may be given the option to resolve the error (see below for Guidelines for Resolving Exception or Error Messages).
If you transmit your mobile deposit before 4:30 pm CST on any Business Day, we shall review and process your mobile deposit on that Business Day. If your deposit is in compliance with the mobile deposit terms and conditions and displays “accepted”, it will be credited to your account the same business day. If you transmit your mobile deposit after 4:30 pm CST on any Business Day, we shall review and process your mobile deposit on the next Business Day. If your deposit is in compliance with the mobile deposit terms and conditions and displays “accepted”, it will be credited to your account the next business day.
The bank reviewed your mobile deposit and rejected the deposit. Please contact the bank at 888-297-2100 to determine the reason it was rejected.
The bank is in the process of reviewing your deposit to ensure it is in compliance with the Mobile Deposit Terms and Conditions. The deposit will either be accepted or rejected.
