If a transaction is flagged as medium risk, you will be asked to provide a secure code. You will be given the option to choose the email or phone number we have on file as a method to receive your one time passcode. You may see a screen similar to what is shown below.

Medium Risk Notification Example

If you select to receive your code via text, the code will come from 33072 and will say something similar to, โ€œYour auth code is #221404. It expires in 10 mins. For security, only share with agent.โ€

If you select to receive your code via email, the message will come from noreply@enfactnotifications.com and will say something similar to, โ€œYour Cornerstone Bank authentication code is #519295. This code expires in 10 minutes. For your security, please donโ€™t share it with anyone other than the agent youโ€™re working with.โ€