Never provide your username, password, account number, credit card number, check card number or any other personal or confidential information via phone or email. If you receive a suspicious email or text, do not click on any links and immediately delete it.
As your financial services provider we will never call, text or send you an email asking you to supply personal information, such as:
- User IDs
- Passwords
- Social Security Number
- Card or Account Numbers
- Card Verification Value / Card Verification Code (CVV/CVC)
- Don’t respond directly to unexpected messages asking for information.
- Contact your local branch or visit our official website instead of using links or numbers provided in the message.
- Remember: Fraudsters often impersonate trusted institutions through phone calls, texts, emails, and fake apps.
- Enable two-step verification on your accounts for added security.
- Consider using a password manager to create and store strong, unique passwords.
- Keep your contact information up to date so we can reach you quickly if needed.
- Review your accounts regularly using online banking to help spot unusual activity early. Set up account alerts on transaction activity or debit card activity.
- Don’t respond to unexpected texts, emails, messages, or calls asking for personal or financial details or requesting payment.
- Fraudsters rely on urgency, take your time to verify before making decisions.
If you think someone is trying to access your account or personal information, contact us immediately. We’ll guide you through next steps and help secure your accounts.
